Terms of Service

1. Introduction & Parties

These Terms of Service (“Terms”) form a legally binding agreement between you (“User,” “you”) and Apesanteur LLC (შპს „აპესანტირ“), a limited liability company registered in Georgia that operates the BLEND platform (“BLEND,” “we,” “us”), governing your access to and use of the BLEND mobile application, the website at blendapp.ge, and all related services and content (the “Platform”).

These Terms apply to all users, including unregistered visitors, registered account holders, and merchant or business representatives. By accessing any part of the Platform, you confirm that you have the legal authority to enter into and be bound by these Terms.

2. Definitions

Account — a registered user profile on BLEND. Content — any text, image, data, offer, promotion, or other material on the Platform. Merchant — a business or sole trader registered to use merchant functionality. Merchant Content — offers, prices, descriptions, images, and other information published by a merchant. User Content — content submitted by a registered user (other than merchant content).

Applicable Law means the laws of Georgia and, where relevant to EU/EEA users, applicable EU law including Regulation (EU) 2016/679 (GDPR), Directive 2011/83/EU (consumer rights), Directive 2019/770 (digital content), and Regulation (EU) 2022/2065 (Digital Services Act).

3. Eligibility & Account Registration

Age. You must be at least 16 years old to use BLEND. If you are under 16 you may not access or use the Platform, and we may suspend or terminate any account we reasonably believe belongs to a person under 16.

Registration & accuracy. You may register with your email or via Google, Facebook, or Apple. You must provide accurate, current information, keep it up to date, and not register using another person’s identity.

Account security. You are responsible for keeping your credentials confidential and for activity under your account (except where caused by BLEND’s fault). Choose a strong password, log out on shared devices, and notify security@blendapp.ge of any unauthorised access. We will never ask for your password by email or phone.

One account per user. Each individual may hold only one personal account. Creating multiple accounts to evade restrictions or bans is prohibited.

4. Description of Services

BLEND is a promotional discovery platform that lets users find discounts, deals, featured campaigns, and exclusive offers published by participating merchants. BLEND is an information and discovery intermediary that connects users with merchant content.

Important: BLEND is not a party to any transaction between a user and a merchant and does not sell, supply, or endorse merchants’ products or services. We do not guarantee the accuracy, availability, or current validity of any merchant content (including prices, discounts, or offer terms), do not process payments between users and merchants, and do not act as anyone’s agent. Any transaction is solely between you and the merchant.

Availability. We do not guarantee uninterrupted or error-free access; the Platform may be temporarily unavailable for maintenance, updates, or reasons beyond our control.

5. User Responsibilities

Use the Platform only for its intended purpose — discovering and exploring commercial promotions — and in compliance with Applicable Law and these Terms. As a user you agree to:

• Provide truthful, accurate information in all interactions;
• Respect the rights and dignity of other users, merchants, and BLEND staff;
• Comply with all laws applicable to you and not use the Platform for any unlawful purpose;
• Not attempt to access parts of the Platform you are not authorised to use, and keep your account information current.

6. Prohibited Activities

The following are prohibited and may lead to suspension or termination and legal liability:

• Technical abuse — probing or scanning for vulnerabilities, bypassing security or access controls, using bots/scrapers without written consent, uploading malware, reverse-engineering, denial-of-service attacks, or unofficial clients/APIs.
• Fraud & deception — fake or duplicate accounts, misrepresenting identity, artificially inflating engagement metrics, manipulating ranking systems, or submitting false information.
• Content violations — obscene or sexual content, promotion of violence, self-harm, or illegal activity, harassment or hate speech, doxxing, impersonation, or infringing third-party IP.
• Commercial abuse — unauthorised advertising or solicitation, harvesting user or merchant data, competitive scraping, or reselling any part of the Platform or its data.

7. Content Standards & Platform Integrity

All content must comply with Applicable Law and our standards and must not be unlawful, fraudulent, misleading, defamatory, obscene, or offensive, infringe third-party rights, or contain others’ personal data without consent. Merchant content must relate to genuine, lawful commercial offers; full merchant obligations are set out in the Merchant Terms.

Moderation & appeals. We may (but are not obliged to) review, edit, refuse, or remove content that violates these Terms, with or without notice. In line with Applicable Law (including the EU Digital Services Act where applicable), we operate a notice-and-action mechanism — report illegal or violating content to security@blendapp.ge. If your content is removed or your account is restricted, you may appeal to the same address with the subject “Content Appeal” or “Account Appeal”.

8. Merchant Content — Disclaimer

Merchant content is created and submitted by, and is the sole responsibility of, the respective merchant. BLEND acts only as a neutral host of merchant content: we do not create, author, own, or claim any copyright or other intellectual-property right in it, and we do not verify its accuracy, completeness, legality, or quality before or after publication.

Prices, discounts, and availability are provided by merchants and may not reflect actual conditions at the point of sale; BLEND is not responsible for any inaccuracy, error, or omission in merchant content, nor for any dispute between a user and a merchant. Your reliance on merchant content is at your own risk, and BLEND’s liability in connection with it is excluded to the maximum extent permitted by Applicable Law.

9. Intellectual Property

BLEND IP. All intellectual property in the Platform — software, code, design, graphics, logos, trade marks, text, interfaces, and the BLEND brand — belongs to or is licensed to BLEND. You receive only the limited licence below.

Your licence. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Platform for personal, non-commercial purposes. You may not reproduce or distribute BLEND IP, use our trade marks without consent, exploit BLEND IP commercially, or frame/mirror the Platform.

Merchant & user content. Merchants and users retain all intellectual property rights in their own content, and BLEND does not claim ownership of or copyright in it. By publishing content you grant BLEND a non-exclusive, worldwide, royalty-free licence to display, reproduce, and distribute it solely to operate and promote the Platform.

Feedback & IP complaints. Feedback you provide may be used by BLEND without compensation. If you believe content infringes your IP rights, contact security@blendapp.ge with a description of the content, the right concerned, and your contact details; we will respond in accordance with Applicable Law.

10. Third-Party Services & Links

The Platform may contain links to external websites and services. BLEND does not control and is not responsible for third-party content, services, or policies. Your use of Google, Facebook, or Apple authentication is subject to those providers’ own terms and privacy policies.

11. Featured Placements & Paid Promotion

Some positions on the Platform are allocated on a paid or commercially prioritised basis. Our ranking system takes into account factors including paid placement status, content freshness, aggregate engagement, relevance and quality signals, and anti-abuse mechanisms. Paid placement does not change the price or availability of any offer for users, and paid content is subject to the same content standards as all other content.

12. Push Notifications

By enabling notifications you consent to receive transactional notifications (verification, security, account activity — required for your account) and, separately, promotional notifications (offers, deals, updates). Promotional notifications require your consent and can be managed or turned off at any time in app or device settings. We do not send unsolicited marketing.

13. Privacy & Data Protection

Your use of the Platform is subject to our Privacy Policy, which is incorporated into these Terms and explains how we process your personal data and your rights under the GDPR and Georgian data protection law. Where there is any inconsistency on data processing, the Privacy Policy prevails.

14. Disclaimer of Warranties

To the maximum extent permitted by Applicable Law, the Platform is provided “as is” and “as available”, without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and without any warranty of uninterrupted or error-free operation or the accuracy of merchant content. Nothing in these Terms excludes any statutory rights of consumers that cannot lawfully be excluded — in particular, EU consumer protection rights are not affected.

15. Limitation of Liability

Exclusions. Nothing limits BLEND’s liability for death or personal injury caused by its negligence, for fraud, or for any liability that cannot be excluded under Applicable Law (including mandatory consumer rights).

Limitation. Subject to the above, and to the maximum extent permitted by law: BLEND is not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profit, revenue, data, or goodwill; and BLEND’s total aggregate liability shall not exceed the greater of the amount you paid us in the 12 months before the claim or EUR 50. BLEND is not liable for loss arising from reliance on merchant content, third-party authentication outages, or force-majeure events.

Free service. The Platform is provided to users free of charge, and these limitations are an essential part of the agreement. EU consumers retain their mandatory statutory rights.

16. Indemnification

To the extent permitted by Applicable Law, you agree to defend, indemnify, and hold harmless BLEND and its affiliates, officers, and staff from claims, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms, your violation of any law or third-party rights, your use of the Platform other than as permitted, or any content you submit.

17. Suspension & Termination

By you. You may close your account at any time via in-app settings or by contacting security@blendapp.ge; your data is then handled under our Privacy Policy and Data Deletion Policy.

By BLEND. We may suspend, restrict, or terminate your account, with or without notice, if you violate these Terms, pose a risk to the Platform or others, provide false information, or where required by law. On termination your licence to use the Platform ends, and provisions that by nature survive (including Sections 8, 9, 15, 16, and 18) continue to apply.

18. Governing Law & Disputes

These Terms are governed by the laws of Georgia. If you are an EU/EEA consumer, mandatory protections of your country of residence still apply. Before formal proceedings, we encourage you to contact security@blendapp.ge to resolve disputes informally (a 30-day good-faith period). Disputes not resolved informally may be brought before the competent courts of Georgia; EU consumers may also use the European Commission’s Online Dispute Resolution platform.

19. Changes to These Terms

We may modify these Terms. The “Last updated” date reflects the latest version. For material changes we will give at least 30 days’ prior notice by email and/or in-app notification and, where required by law, seek your consent. Continued use after the effective date constitutes acceptance.

20. Digital Services Act (EU)

For users in the EU, BLEND operates in accordance with Regulation (EU) 2022/2065 (the Digital Services Act) to the extent applicable as an intermediary service. We apply the content standards above, provide a mechanism to report illegal content at security@blendapp.ge, and make information about moderation decisions and appeals available in line with DSA requirements.

21. General Provisions

These Terms (with the Privacy Policy, Cookie Policy, and, for merchants, the Merchant Terms) are the entire agreement between you and BLEND. If any provision is unenforceable it will be modified or severed without affecting the rest. No failure to enforce is a waiver. You may not assign your rights without our consent; we may assign ours in a business transfer. Neither party is liable for events beyond its reasonable control (force majeure). These Terms are drafted in English, which prevails in case of conflict with a translation. They confer no rights on third parties.

22. Contact

For questions about these Terms, contact BLEND — Legal & Compliance:

• Email: security@blendapp.ge
• Website: blendapp.ge
• Address: Apesanteur LLC (შპს „აპესანტირ“), Tbilisi, Georgia