Pricing & Refund Policy

1. Operator & Service

The BLEND platform and merchant services are operated by Apesanteur LLC (შპს „აპესანტირ“), a limited liability company registered in Georgia, ID 405866308, registered address Ioane Petritsi St. 14a, Tbilisi, Georgia (“BLEND”, “we”). BLEND is a mobile-first deals and loyalty platform: consumers discover offers from local brands through the free BLEND app, and businesses (“Merchants”) list their stores and offers and buy optional paid services through the BLEND Merchant Panel at merchants.blendapp.ge. This page describes those paid services, their prices, and our delivery, cancellation, and refund policy. The BLEND consumer app is free to download and use.

2. Plans & What’s Included

BLEND offers three subscription tiers for Merchants:

• Basic — free. A store profile, standard offer listings (up to 5 active offers), and placement in the app.
• Growth. Up to 50 active offers, full statistics with Excel export, 2 push campaigns per week, 50 AI generations per month, 100 boost credits per month, medium store boost, promo codes & QR redemption, and team management.
• Premium. Unlimited active offers, full statistics, 5 push campaigns per week, 150 AI generations per month, 300 boost credits per month, high store boost, team management, and API integration.

In addition, Merchants can buy Boost credits — a pay-as-you-go service that increases the visibility of a store or offer within the app’s discovery features.

3. Prices

All prices are in Georgian Lari (GEL, ₾) and, where applicable, are stated per billing period:

• Basic: Free.
• Growth: 270 ₾ / month, or 2,916 ₾ / year (annual billing, ~10% saving).
• Premium: 810 ₾ / month, or 8,748 ₾ / year (annual billing, ~10% saving).
• Boost credits: 1 ₾ per credit (bought in the quantity you choose).

Prices are shown before any applicable taxes; you are responsible for any taxes that apply to you. We may change prices for future billing periods and will always show the current price in the Merchant Panel before you confirm a purchase.

4. Payment & Currency

Payments are processed on our behalf by Bank of Georgia through its certified card-payment gateway. Payment is made by bank card in Georgian Lari (GEL). BLEND does not collect or store your full card details. By confirming a purchase you authorise the stated amount to be charged to your card. An invoice/receipt for each successful payment is available for download in the Merchant Panel.

5. Delivery & Activation

Our paid services are digital and are delivered and activated immediately after a successful payment: a subscription upgrade takes effect at once for the chosen billing period, and boost credits are added to your account balance straight away. There is no physical shipment.

6. Cancellation

You can cancel a subscription at any time from the Billing section of the Merchant Panel, or by emailing us. On cancellation, your plan remains active until the end of the period you have already paid for, and simply does not renew after that — you keep the paid features until then. Cancelling does not, by itself, produce a refund (see Refunds below). Boost credits you have already purchased remain usable and are not affected by cancelling a subscription.

7. Refunds

If you believe you were charged in error (for example, a duplicate charge or a technical fault), contact us within 30 days of the charge at support@blendapp.ge and we will investigate and correct any genuine billing error. This policy does not affect any statutory rights you may have that cannot be excluded by agreement.

8. Contact

For questions about pricing, billing, cancellation, or refunds, contact BLEND:

• Email: support@blendapp.ge
• Website: blendapp.ge
• Operator: Apesanteur LLC (შპს „აპესანტირ“), ID 405866308
• Address: Ioane Petritsi St. 14a, Tbilisi, Georgia